Client Contract and Services Manager

2 months ago

London, Greater London, United Kingdom FDM Document Solutions Full time

We are seeking a highly skilled Client Contract and Services Manager to join our team at FDM Document Solutions. As a key member of our client management team, you will be responsible for managing and delivering high-quality services to our clients.

The ideal candidate will have a proven track record of managing complex projects, contracts, and client relationships. You will be confident in your ability to communicate effectively with clients, both verbally and in writing, and have a keen eye for detail.

The role will involve:

  • Managing client relationships and delivering high-quality services to meet client expectations
  • Coordinating and managing complex projects, including setting up and running projects in accordance with legislative and technical requirements
  • Developing and maintaining strong relationships with clients, including identifying and addressing their needs and expectations
  • Managing and monitoring client contracts, including ensuring contractual obligations are met and reporting on SLAs and KPIs
  • Providing excellent customer service and ensuring that client needs are met in a timely and efficient manner

The successful candidate will have:

  • At least 2 years of relevant experience in a client management or project management role
  • Excellent communication and interpersonal skills, with the ability to communicate effectively with clients and internal stakeholders
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • A keen eye for detail and a high level of accuracy in all aspects of work
  • Strong technical skills, including proficiency in Microsoft Office and other relevant software

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your CV and a covering letter, to us.

  • Client Service Desk Lead

    3 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    Job Summary:We are seeking a skilled Client Service Desk Lead to join our team at Mane Contract Services.This is an exciting opportunity to work with a dynamic company, supporting their clients with their facilities contract.Key Responsibilities:Act as the first point of contact for incoming service requests, providing excellent telephone manner and...

  • Client Service Desk Lead

    3 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    We are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services.The successful candidate will be responsible for providing exceptional customer service, managing incoming service requests, and working closely with our facilities team to ensure seamless delivery of our services.Key Responsibilities:Provide first point of contact for...

  • Client Service Desk Lead

    3 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    We are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services.The successful candidate will be responsible for providing exceptional customer service, managing incoming service requests, and working closely with our facilities team to ensure seamless delivery of our services.Key Responsibilities:Provide first point of contact for...

  • Client Service Desk Lead

    4 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    We are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services. As a key member of our client's facilities team, you will play a vital role in supporting their new contract.Your working hours will be Monday to Friday, 8:30am to 5:30pm, and you will be based in our beautiful offices in St Albans. This is a fantastic opportunity to...

  • Client Service Desk Lead

    4 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    We are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services. As a key member of our client's facilities team, you will play a vital role in supporting their new contract.Your working hours will be Monday to Friday, 8:30am to 5:30pm, and you will be based in our beautiful offices in St Albans. This is a fantastic opportunity to...

  • Area Contract Manager

    3 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Job Title: Area Contract ManagerWe are seeking an experienced and skilled Area Contract Manager to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for managing our cleaning services across various locations in Greater London and the South/North of England.Key Responsibilities:Liaise with...

  • Area Contract Manager

    3 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Job Title: Area Contract ManagerWe are seeking an experienced and skilled Area Contract Manager to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for managing our cleaning services across various locations in Greater London and the South/North of England.Key Responsibilities:Liaise with...

  • Client Service Desk Lead

    3 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    We are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services.The successful candidate will be responsible for providing exceptional customer service, managing incoming service requests, and working closely with our facilities team to ensure seamless delivery of our services.Key Responsibilities:Provide first point of contact for...

  • Client Service Desk Lead

    3 weeks ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    We are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services.The successful candidate will be responsible for providing exceptional customer service, managing incoming service requests, and working closely with our facilities team to ensure seamless delivery of our services.Key Responsibilities:Provide first point of contact for...

  • Area Contract Manager

    1 week ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Liaising with Company Staff, Contractors and Clients to identify and respond to the client's needs; coordinating, administering and maintaining records of Holidays, Sickness, Timesheets and Recruitment. These duties are required to be carried out daily, keeping the Contract Manager updated on any changes/issues that may arise throughout the course of the...

  • Area Contract Manager

    2 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    About the RoleWe are seeking an experienced Area Cleaning – Facilities Supervisor to join our team at Chequers Contract Services Limited. The successful candidate will be responsible for liaising with staff, contractors, and clients to identify and respond to client needs.Key responsibilities include coordinating and administering records of holidays,...

  • Area Contract Manager

    3 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Job Title: Area Contract ManagerWe are seeking an experienced and skilled Area Contract Manager to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for managing our cleaning and facilities services across Greater London and the South/North of England.Key Responsibilities:Liaise with our...

  • Area Contract Manager

    3 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Job Title: Area Contract ManagerWe are seeking an experienced and skilled Area Contract Manager to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for managing our cleaning and facilities services across Greater London and the South/North of England.Key Responsibilities:Liaise with our...

  • Area Contract Manager

    1 month ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    About the RoleWe are seeking an experienced and skilled Area Cleaning – Facilities Supervisor to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cleaning services to our clients across Greater London and the South/North of England.Key...

  • Area Contract Manager

    1 month ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    About the RoleWe are seeking an experienced and skilled Area Cleaning – Facilities Supervisor to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cleaning services to our clients across Greater London and the South/North of England.Key...

  • Area Contract Manager

    1 month ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Job Title: Area Contract ManagerWe are seeking an experienced and skilled Area Contract Manager to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for managing and coordinating our cleaning and maintenance services across various locations in Greater London and the South/North of...

  • Area Contract Manager

    1 month ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    Job Title: Area Contract ManagerWe are seeking an experienced and skilled Area Contract Manager to join our team at Chequers Contract Services Limited. As a key member of our operations team, you will be responsible for managing and coordinating our cleaning and maintenance services across various locations in Greater London and the South/North of...

  • Area Contract Manager

    3 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    About the RoleWe are seeking an experienced Area Cleaning – Facilities Supervisor to join our team at Renovo Contract Services Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cleaning services to our clients across Greater London and the South/North of England.Key ResponsibilitiesLiaise with our...

  • Area Contract Manager

    3 weeks ago

    London, Greater London, United Kingdom Chequers Contract Services Limited Full time

    About the RoleWe are seeking an experienced Area Cleaning – Facilities Supervisor to join our team at Renovo Contract Services Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cleaning services to our clients across Greater London and the South/North of England.Key ResponsibilitiesLiaise with our...

  • Client Contract and Services Manager

    2 weeks ago

    London, Greater London, United Kingdom Harrison Scott Associates Full time

    We are seeking a highly skilled Client Contract and Services Manager to join our team at Harrison Scott Associates. The successful candidate will have experience managing key client accounts within the print industry.Key Responsibilities:Manage and develop key client relationshipsOversee the delivery of print campaignsCollaborate with internal teams to...