
Order Fulfilment Specialist
3 weeks ago
Job Opportunity
Cathedral Appointments | South West Recruitment is looking for an experienced Administrator to manage online customer interactions, process orders, and maintain our e-commerce platform.
This role requires strong IT skills, excellent communication abilities, and a proactive approach to problem-solving.
Key Accountabilities:
- Respond to customer inquiries and resolve issues efficiently.
- Ensure timely and accurate order processing.
- Update the e-commerce platform to maintain accurate stock levels and order tracking.
Requirements:
- A minimum of 2-3 years of administrative experience in customer-facing roles.
- Strong IT skills, including proficiency in CRM systems, Excel, and order management software.
- Excellent communication, organisational, and time management skills.
Salary and Benefits:
- A competitive salary range of £24,000 - £25,500 per annum, based on experience.
- Opportunities for training and development to enhance your skills.
- 20 days annual leave plus bank holidays (pro rata).
- Generous staff discounts and a supportive work environment.
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