Maritime Certification Officer

1 month ago


Southampton, Southampton, United Kingdom Brook Street Full time
About the Role

We are seeking a highly motivated and detail-oriented Maritime Certification Officer to join our client in Southampton.

Job Description
  • Certificate Issuance: Assess applications for Certificate of Competency and Flag State Endorsements, issuing certificates to eligible seafarers and notifying those who do not meet requirements.
  • Customer Service: Answer telephone enquiries, reply to written requests, and provide exceptional customer service to seafarers, maritime colleges, and shipping companies.
  • Data Handling: Accurately review physical and digital documents, assess eligibility against MCA and regulatory criteria, and process applications within agreed Service Levels.
Required Skills and Qualifications
  • Motivation and Attitude: Positive, enthusiastic, and flexible with a willingness to learn and adapt.
  • IT and Data Skills: Proficient in Microsoft packages, especially Outlook and Excel, with excellent attention to detail.
  • Communication: Strong verbal and written communication skills, able to deliver information clearly and confidently.
  • Organisation and Time Management: Excellent organisational skills, ability to meet deadlines, and prioritise tasks effectively.
Benefits

This is an exciting opportunity to start your career within the Civil Service. Our client offers a supportive environment, full training, and opportunities for growth and development.

Salary and Location

The salary for this role is £12.36/hour, paid on a weekly basis, with 37 hours worked per week, Monday to Friday. The location is Spring Place Offices, Southampton.



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