Installation and Calibration Specialist
2 weeks ago
The Installation and Calibration Engineer will be responsible for providing customer support through the performance of on-site Machine Control installations, measure, diagnosis, troubleshooting, service, and repair of on machine control systems – across all machine types, brands and technology models on a National scale.
This role requires remote working and may include National coverage with occasional stays away from home, a can-do, will do customer centric attitude where customer satisfaction and the ability to work both alone and as part of a team are the key elements to the success of this role.
Key Responsibilities- Installation: Primary resource in providing on machine installation, on SITECH / Trimble equipment across all OEMs, OEM Dealers and Customers.
- Service: Primary resource in providing maintenance, support call-out / telephone calls, trouble shooting and support on SITECH / Trimble equipment across all OEMs, OEM Dealers and Customers.
- Measure & Calibration / Advisory / Consultation: Resource in Calibration/re-calibration of SITECH / Trimble machine control equipment as part of the installation, rental, or support of equipment in the field.
- Operations: Support the Machine Control Installation, Calibration and Support Team Leader to effectively deliver customer requirements with installations and planning of operations.
- Documentation: Ensures the operational quality of the system by documenting post-installation testing for record keeping.
- Training & Development: Provides operator training to end-users where necessary on system use / operation.
- Operational Support: Provides support regarding teams, stocks, vehicles, improvement and training is provided when requested by the Service & Operations Manager.
- Self-Management: Ensures that installation, calibrations, field service and general activity and administration are completed fully, documented and to the high standards expected from SITECH UK and Ireland and Trimble.
- College or vocational qualification in Mechanical, Hydraulics or Electronic or similar engineering.
- Recent demonstrated ability to troubleshoot hydraulic and electrical issues on heavy equipment machines.
- Familiarity with construction site operations using heavy equipment machine control systems is desired.
- IOSH, RAMS, Health & Safety awareness with an up to date CSCS card.
- Experience in Arc welding (useful but not essential).
- Operation of heavy construction equipment an advantage.
- A basic understanding of using a PC including Microsoft Office applications such as Outlook, Word and Excel, Teams and the ability to research new and existing technical information through the Trimble portfolio.
- Experience of ground survey / digital field equipment would be preferred.
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