Installation and Technical Support Specialist
4 days ago
We are seeking a skilled Installation and Calibration Engineer to join our team at Sitech Technology Systems Ltd. As a key member of our Installations Team, you will be responsible for providing exceptional customer support through the performance of on-site Machine Control installations, diagnostics, troubleshooting, service, and repair of on machine control systems across all machine types, brands, and technology models on a national scale.
Key Responsibilities- Installation: Lead the installation of Trimble hardware, including accurate measurement of machine control systems on OEM (Trimble Earthworks, GSC900) dealer machines and customers' construction equipment.
- Service: Provide primary maintenance, support call-out, telephone calls, troubleshooting, and support on SITECH / Trimble equipment across all OEMs, OEM Dealers, and Customers.
- Measure & Calibration / Advisory / Consultation: Perform calibration and re-calibration of SITECH / Trimble machine control equipment as part of the installation, rental, or support of equipment in the field.
- Operations: Support the Machine Control Installation, Calibration, and Support Team Leader in effectively delivering customer requirements with installations and planning of operations.
- Documentation: Ensure the operational quality of the system by documenting post-installation testing for record keeping.
- Training & Development: Provide operator training to end-users where necessary on system use / operation.
- Operational Support: Provide support regarding teams, stocks, vehicles, improvement, and training when requested by the Service & Operations Manager.
- Self-Management: Ensure installation, calibrations, field service, and general activity and administration are completed fully, documented, and to the high standards expected from SITECH UK and Ireland and Trimble.
- College or vocational qualification in Mechanical, Hydraulics, or Electronic or similar engineering.
- Recent demonstrated ability to troubleshoot hydraulic and electrical issues on heavy equipment machines.
- Familiarity with construction site operations using heavy equipment machine control systems is desired.
- IOSH, RAMS, Health & Safety awareness with an up-to-date CSCS card.
- Experience in Arc welding (useful but not essential).
- Operation of heavy construction equipment an advantage.
- A basic understanding of using a PC including Microsoft Office applications such as Outlook, Word, and Excel, Teams, and the ability to research new and existing technical information through the Trimble portfolio.
- Experience of ground survey / digital field equipment would be preferred.
- Installation Engineers
- Service Controller-Planner & Scheduler
- Application Engineers
- Customer Install and Calibrations
- Operations and Service Costs
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