IT Support Specialist

1 day ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Trainee IT Support - Junior IT - CompTIA

We are seeking a proactive and reliable First Line Support candidate to join our team in Ilford. This position will be the first point of contact for our users, providing exceptional IT support and troubleshooting basic technical issues. Ideal candidates will possess strong communication skills, a willingness to learn, and some foundational IT skills. This role offers an excellent opportunity for career growth and development in the IT sector, with full training and support provided.

Key Responsibilities:

  1. Provide technical support to clients via phone, email, resolving basic issues and escalating when necessary.
  2. Log, monitor, and manage service requests within our ticketing system, ensuring timely resolution.
  3. Guide clients through troubleshooting steps and provide advice on usage, configurations, and best practices.
  4. Liaise with internal teams to coordinate resolutions for complex issues.
  5. Consistently ensure client satisfaction and strive to deliver high-quality support.

Key Requirements:

  1. Excellent spoken and written English, with a professional and friendly communication style.
  2. Willingness to learn and grow within the IT sector.
  3. IT skills and an interest in technology.
  4. Problem-solving skills and the ability to remain calm under pressure.
  5. Organised, detail-oriented, and able to manage time effectively.
  6. Based in or able to commute to central Croydon.

Salary: £25,000 - £30,000 per annum

Job Description:

We are looking for a highly motivated and enthusiastic individual to fill the Trainee IT Support position. As a key member of our team, you will be responsible for delivering exceptional customer service and providing expert technical support to our clients.

Benefits:

  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The chance to work with a leading job board company


  • Southend-on-Sea, Southend-on-Sea, United Kingdom P2P Specialist Nurses Full time

    Job Title: Care Support SpecialistP2P Recruitment is a reputable healthcare recruitment agency that connects dedicated professionals with care services across the UK.We require skilled individuals to provide high-quality care and support to people in their own homes and communities.Care Delivery:Delivering essential care and support to individuals, promoting...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom P2P Specialist Nurses Full time

    About the RoleWe are seeking a skilled Care Support Specialist to join our team at P2P Recruitment. As a Community Clinical Support Worker, you will provide high-quality care and support to individuals in their own homes and communities.The successful candidate will be responsible for assisting clients with daily tasks, providing companionship and emotional...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Us:Couno IT Solutions is a dynamic and innovative company that delivers premium technology solutions to enable efficiency and increase performance. We are committed to excellence and strive to provide exceptional customer service to our clients.We are currently seeking a highly skilled Technical Support Specialist to join our team. The successful...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom P2P Specialist Nurses Full time

    About This RoleThis is a fantastic opportunity to join P2P Specialist Nurses as a Carer Liaison Support Professional, working closely with our clients to provide person-centered care and support. You will be responsible for undertaking agency shifts within the Southend area, utilizing your excellent communication skills and ability to work independently.


  • Southend-on-Sea, Southend-on-Sea, United Kingdom P2P Specialist Nurses Full time

    Company OverviewP2P Specialist Nurses are a reputable healthcare agency providing high-quality support services to the community.We offer competitive rates of pay and flexible shift options for our dedicated team members.


  • Southend-on-Sea, Southend-on-Sea, United Kingdom ClassRoom Support Full time

    ClassRoom Support is a leading provider of education services for students with special educational needs.About the Opportunity:We are seeking a skilled and dedicated SEN Teaching Assistant to join our team in a location convenient to Southend.Develop and implement innovative learning plans to cater to the diverse needs of students with SEN.Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Couno ® IT Solutions Full time

    About Couno IT Solutions:Couno IT Solutions is a leading provider of premium technology solutions, dedicated to delivering exceptional customer service and ensuring the highest level of technical support for our clients. We are committed to excellence and strive to provide innovative solutions that meet the evolving needs of our clients.We are seeking a...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Clear IT Recruitment Full time

    We are seeking an Experienced Family Paralegal with a minimum of 6 months full-time experience after completing a degree to join our well-established and well-known office in Southend-On-Sea, Essex.The successful candidate should have strong communication skills and good organisational and time management skills. You must also be able to manage your workload...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Title:Classroom Support SpecialistAbout the RoleWe are seeking enthusiastic and passionate individuals to work as Trainee Cover Supervisors in a Secondary school setting. This is an excellent opportunity for recent graduates or career-changers looking to gain experience in education.As a Classroom Support Specialist, you will be responsible for leading...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Ackerman Pierce Ltd Full time

    Job Description: Community Support SpecialistAckerman Pierce Ltd is seeking a highly skilled and dedicated Qualified Social Worker to join our team in Southend-On-Sea. As a Community Support Specialist, you will play a vital role in supporting adults to live independently and enhance their well-being.Responsibilities:* Conduct thorough assessments and...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    At Simply Education Ltd, we're seeking a highly skilled and adaptable Instructional Support Specialist to join our team as a Supply Teacher in Southend. With a competitive estimated salary of £25-£40 per hour, this role offers the opportunity to inspire young minds across various subjects and make a positive impact in diverse classroom settings.The ideal...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role:As a Social Worker for the Ageing Well East Service, you will play a vital role in providing assessment and review functions for older adults and individuals with mental health needs. This is a fantastic opportunity to join a dynamic team and make a real difference in the lives of vulnerable individuals.Key Responsibilities:Assess and review...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Southend-on-Sea. As a key member of our educational program, you will work closely with our teaching staff to create a supportive and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials.Provide...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job Title: Educational Support Specialist - One day a weekWe have an exciting opportunity for you to work with a specialist Further Education outreach college for 16-25-year-olds with complex needs in the UK and surrounding areas. This role requires an individual with an interest in outdoor activities and gaming, as you will be attending an outdoor,...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    About the JobWe are currently seeking an experienced Accounting Support Specialist to join our team. As an Accounting Support Specialist, you will play a vital role in supporting the accounts department and assisting the Dealership Accountant and Management team with ad-hoc duties.The ideal candidate will have previous experience in accounting, including...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom GSL Education Full time

    Job Title:Learning Support SpecialistJob Description:As a Learning Support Specialist at GSL Education, you will play a crucial role in creating an inclusive and supportive learning environment for students with SEMH needs. Your responsibilities will include providing individualized support, implementing strategies to promote positive behaviour and...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom beBee Professionals Full time £20,000 - £25,000

    **Education Support Specialist**We are seeking a highly skilled Education Support Specialist to join our team at beBee Professionals in Southend-on-Sea, United Kingdom. The successful candidate will be responsible for supporting teachers and students in the classroom, ensuring a safe and productive learning environment.**Key Responsibilities:**Supervise and...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom Equipped 4 Life Full time

    Job Title: Youth Support SpecialistWe are seeking a dedicated and passionate Youth Support Specialist to join our team at Equipped 4 Life. As a Youth Support Specialist, you will play a vital role in supporting and empowering young individuals to develop life skills, foster positive relationships, and achieve personal growth.About the Role:This is a...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom In Technology Group Full time

    Company Overview:In Technology Group Ltd is a rapidly expanding Managed Service Provider with an exciting opportunity for a skilled Help Desk Support Specialist to join their Service Desk team.About the Role:We are seeking a highly motivated and experienced Help Desk Support Specialist to provide outstanding frontline technical support to our clients. As a...


  • Southend-on-Sea, Southend-on-Sea, United Kingdom CV-Library Full time

    Job TitleDepot Support SpecialistAbout the RoleWe are seeking a highly organized and detail-oriented Depot Support Specialist to join our team at CV-Library in Braintree, Essex. As a key member of our depot team, you will play a vital role in ensuring the smooth operation of our medical equipment depot.Main ResponsibilitiesInventory Management: You will be...