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Product Support Specialist
2 months ago
Adria Solutions Ltd. is seeking a skilled Product Support Engineer to bridge the gap between product development and project implementation. As a key member of our team, you will work closely with Product Managers, Software Developers, and Quality Assurance to ensure seamless communication and coordination between our client offices.
The successful candidate will be responsible for implementing new software modules, maintaining strong working relationships across product and project teams, and coordinating across departments for smooth project delivery. Additionally, you will track progress from sales, design, testing, and FAT to release and implementation, and create technical handover documentation for project stakeholders.
Key Responsibilities:
- Implement new software modules and ensure seamless integration with existing systems.
- Maintain strong working relationships with product and project teams to ensure effective planning and coordination.
- Coordinate across departments to ensure smooth project delivery and meet client expectations.
- Track progress from sales, design, testing, and FAT to release and implementation.
- Create technical handover documentation for project stakeholders.
Requirements:
- Understanding of software development lifecycle, quality assurance, and hardware integration.
- Technical training in software in fast-paced environments.
- Familiarity with Microsoft Windows platforms, IP networking, Windows Domains, Virtual Machines, system replication and backups, firewalls, and port security.
What We Offer:
- Flexible working arrangements.
- Car allowance.
- Healthcare benefits.
