Senior Revenues Officer

3 days ago

Hinckley, Leicestershire, United Kingdom Niyaa People Ltd Full time

We are seeking a highly experienced Revenue Management Specialist to join our team at Niyaa People Ltd in Leicestershire, UK. This is an excellent opportunity for an experienced professional who wants to utilise their skills in a senior capacity within a dynamic environment.

About the Role

The successful candidate will play a vital role in overseeing Council Tax (CT) and Business Rates (NDR) billing, recovery, and enforcement processes.

This is a full-time position with standard office hours and hybrid working options available.

Key Responsibilities
  • Council Tax and Business Rates Management
    • Deliver expert support in Council Tax and Business Rates billing, recovery, and enforcement.
    • Manage the visits process to maximise income and identify growth opportunities.
  • Customer Service and Complaints Handling
    • Effectively handle and resolve complaints, ensuring a high level of customer service.
  • Annual Billing Process and Compliance
    • Oversee and manage the annual billing process to ensure timely and accurate delivery.
    • Complete statutory returns, ensuring accuracy and compliance.
  • Project Management and System Updates
    • Support project management efforts related to Revenues services, including system updates and process improvements.
    • Utilise Academy and Enterprise ICT systems for efficient processing and data management.
  • Post-Liability Order Enforcement and Legal Compliance
    • Manage the post-liability order enforcement process, ensuring adherence to legal procedures and regulations.
  • Tech Advancements and Tool Implementation
    • Stay up-to-date with technological advances in the Revenues field and contribute to implementing new tools and solutions.
Requirements
  • Experience and Skills
    • Extensive experience in a Revenues Officer role, specifically with Council Tax and Business Rates.
    • Strong understanding of statutory processes, billing, and enforcement.
    • Proven ability to manage complex workloads and maintain attention to detail in all aspects of the role.
  • Desirable Skills and Knowledge
    • Experience with automation in Revenues systems.
    • Knowledge of collection fund accounting and related processes.
  • Certifications and Security Clearances
    • BPSS clearance and a DBS check will be required.

Salary: £40,000 - £45,000 per annum based on a 37-hour week, dependent on experience.

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