Senior Revenue Operations Specialist

3 days ago


Hinckley, Leicestershire, United Kingdom Niyaa People Ltd Full time
Key Responsibilities
  • Deliver expert support in Council Tax and Business Rates billing, recovery, and enforcement as a Senior Revenues Officer.
  • Manage the visits process to maximise income and identify growth opportunities.
  • Effectively handle and resolve complaints, ensuring a high level of customer service.
  • Oversee and manage the annual billing process to ensure timely and accurate delivery.
  • Complete statutory returns, ensuring accuracy and compliance.
  • Support project management efforts related to Revenues services, including system updates and process improvements.
  • Utilise Academy and Enterprise ICT systems for efficient processing and data management.
  • Manage the post-liability order enforcement process, ensuring adherence to legal procedures and regulations.
  • Stay up-to-date with technological advances in the Revenues field and contribute to implementing new tools and solutions.
What We're Looking For
  • Extensive experience in a Revenues Officer role, specifically with Council Tax and Business Rates.
  • Strong understanding of statutory processes, billing, and enforcement.
  • Proven ability to manage complex workloads and maintain attention to detail in all aspects of the role.
  • Proficiency in using Academy and Enterprise ICT systems.
  • A proactive and solution-focused approach to managing tasks and resolving challenges.
  • BPSS clearance and a DBS check will be required.
Benefits
  • Competitive salary: £18-£22 per hour (via umbrella)
  • Full-time, standard office hours with hybrid working options available
  • Excellent opportunities for career growth and development


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