Efficiency and Customer Satisfaction Specialist
2 weeks ago
We are seeking a Sr. Operations Manager to join our team at 360 Talent, a luxury department store in Knightsbridge, London.
The ideal candidate will have a strong luxury background, with experience managing large teams in a similar environment.
About Our Organisation
- Prestigious luxury brand specialising in exclusive products
- Catering to discerning clients with high-end goods and services
Job Responsibilities:
- Lead a team of experts to optimize store operations and efficiency
- Develop strategies to streamline stock management and meet customer demands
- Oversee scheduling, facility management, and operational procedures
- Facilitate product movement and coordinate new store openings
- Act as the right-hand person to the store director, ensuring an exceptional customer experience
- Provide coaching and mentorship to foster growth and development
- Maintain a client-centric approach and collaborate for continuous improvement
Requirements:
- Strong luxury background managing large teams in a London department store
- Implement new procedures to streamline processes and improve efficiency
- Demonstrate authentic leadership, excellent communication skills, and ambassadors to the brand
Salary and Benefits:
- A highly competitive salary package based on experience (£80,000 - £110,000 per annum)
- Bonus opportunities and amazing benefits
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