Operations Manager
3 weeks ago
The Operations Lead is accountable for the day-to-day running of their assigned area within the production area, maintaining team performance and line management of the team to achieve the production plan. This will include taking daily actions to build team engagement, ensuring a safe working environment and prompt management of key issues in order to achieve the operational plan. Role holder will fulfil a combination of direct production and team leading, the ratios will vary and the Operations Lead will need to maintain stamp approvals once achieved. It is expected that the role holder will be able to move around the factory to support when there is an absence or vacancy and will also be asked to cover build if needed within the cell. Management of skill of whole team in conjunction with wider Operations Management ensuring 2 deep cover on all critical activities. Connected with the other Operations Leads for the module to support delivery of the whole module performance. Working to part 145 or 21G compliance with the purpose of achieving set targets to ensure customer satisfaction. The role holder will also continue to assist with direct production activities in line with the S&OP planning and maintain their stamp approvals as needed.
Key Responsibilities
Lead and supervise the team, including any Apprentices, coordinating schedules and daily tasks addressing topics on a daily basis as needed
Manage people topics in a way that maximises opportunity for employee engagement in line with cultural aspirations as well as ensuring output targets are achieved including the following:
o Organise and prepare overtime and holiday, checking that the expected output is achieved
o Manage planned and unplanned absences
o Lead development review (ODR/PDR) and training needs and plan to ensure cross training takes place within cell
o Monitor and manage performance, initiate investigations and proactively address employee relations topics where needed
o Understand and act as a role model for the Safran Leadership model
o Promote and embed an improvement culture and share best practice with other team leaders
Lead daily meetings and associated HSE processes including GPI, ensuring HSE awareness and compliance across the team. Take actions where needed to support accident investigation (8D), resolve deviations and working towards all team members having a HSE mind-set
Review and analyse system data to support decision making including line of balance
Maintain team board including visual metrics, action plans and other relevant information
Deploy a team working ethos and manage individuals in alignment with site cultural expectations
Proactively communicate key business news to the team helping them understand how they are contributing to the overall business goals
Additional Responsibilities
Ensure compliance with use of SOLAR (Time tracking) across the team
Ensure all activities are compliant to part 145 or 21G rules and that the Safety management system is deployed in the team
Manage tooling budget and calibration control including recall list and out of tolerance
Take necessary actions to ensure module quality
Tackle issues blocking daily outputs
o Lead efforts to resolve conflicts and problems within team and, if necessary, seek assistance from Operations Managers
o Coordinate with resources across the business to resolve issues including Supply Chain, Engineering and Quality
o Highlight any issues during the daily meeting (QRQC process) and take action to implement solutions
Adhere to standard processes that support business requirements
Drive problem solving and improvements, 5S standards, one Safran Waves and root cause analysis of issues using the team as appropriate to assist with improvements and follow up of actions
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