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Head of Risk Management
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We are seeking a highly skilled and experienced professional to join our team as a Head of Risk Management at Reward. This is a key leadership role that requires a deep understanding of risk management frameworks, compliance regulations, and best practices in governance.
Key Responsibilities- Risk Management:
- Develop and implement comprehensive risk management frameworks and strategies to ensure the organization's risk profile is aligned with its strategic objectives.
- Identify, assess, and mitigate operational, financial, legal, and strategic risks to minimize potential losses and maximize opportunities.
- Monitor and report on risk exposure and the effectiveness of risk management processes to senior management and the board.
- Conduct regular risk assessments, audits, and implement corrective actions to ensure compliance with regulatory requirements and industry standards.
- Advise senior management on risk-related issues and recommend mitigation strategies to ensure the organization's risk profile is managed effectively.
- Compliance Management:
- Ensure compliance with all relevant laws, regulations, and industry standards, including PCI DSS, ISO 27001, ISO 9001, EcoVadis, and BCorp.
- Develop, implement, and maintain compliance policies and procedures to ensure adherence to regulatory requirements and industry standards.
- Oversee compliance training programs for employees to ensure they understand their roles and responsibilities in maintaining compliance.
- Monitor adherence to internal policies and conduct compliance audits to identify areas for improvement.
- Report compliance issues and breaches to senior management and regulatory bodies in a timely and transparent manner.
- Maintain accountability for certifications and ensure that all necessary documentation is up-to-date and compliant.
- Manage external audits and due diligence exercises from banks, merchants, and partners to ensure compliance with regulatory requirements and industry standards.
- Policy Development:
- Develop and update risk and compliance policies and procedures to ensure they are aligned with regulatory requirements and industry standards.
- Ensure effective communication and implementation of policies across the organization to ensure compliance and risk management.
- Stay current with regulatory changes and industry best practices to update policies accordingly.
- Leadership and Collaboration:
- Collaborate with departments to integrate risk management and compliance into business processes to ensure a culture of risk awareness and compliance.
- Act as a key contact for regulatory authorities and external auditors to ensure compliance and risk management.
- Promote a culture of risk awareness and compliance throughout the organization to ensure that all employees understand their roles and responsibilities in maintaining compliance.
- Reporting, Analysis, and Corporate Sustainability:
- Prepare and present reports on risk and compliance activities to executive team and board to ensure transparency and accountability.
- Analyse trends and provide insights to support strategic decision-making to ensure the organization's risk profile is managed effectively.
- Develop key risk indicators (KRIs) and key performance indicators (KPIs) for monitoring program effectiveness to ensure compliance and risk management.
- Propose, draft, and implement strategies and policies for corporate sustainability to ensure the organization's long-term success.
- Evaluate sustainability program efficiency and recommend improvements to ensure the organization's risk profile is managed effectively.
- Additional Responsibilities:
- Act as the Data Protection Officer to ensure compliance with data protection regulations.
- Oversee business continuity plans and annual Business Impact Analysis (BIA) to ensure the organization's risk profile is managed effectively.
- Ensure Information Assets, Key Suppliers, Data Retention, and Information Security (IS) repositories are current and compliant to ensure the organization's risk profile is managed effectively.
- Strong Knowledge and Expertise:
- In-depth understanding of risk management frameworks, compliance regulations, and best practices in governance.
- Proficiency in risk management and compliance software/tools to ensure effective risk management and compliance.
- Extensive knowledge of common information security management/governance frameworks, such as PCI DSS and ISO 27001.
- Ability to drive and manage Quality Management (ISO9001), BCorp, and EcoVadis assessments to ensure compliance and risk management.
- Up-to-date knowledge of standards and operating methods in the card payment industry to ensure compliance and risk management.
- Analytical and Problem-Solving Skills:
- Excellent analytical, problem-solving, and decision-making capabilities to ensure effective risk management and compliance.
- Broad and pragmatic thinker, able to interpret information quickly and present clear, reasoned arguments to ensure effective risk management and compliance.
- Communication and Interpersonal Skills:
- Exceptional communication and interpersonal skills to establish relationships and influence key stakeholders at all levels of the organization.
- Ability to establish relationships and influence key stakeholders at all levels of the organization to ensure effective risk management and compliance.
- Adaptability and Resilience:
- Ability to work effectively under pressure and manage multiple priorities to ensure effective risk management and compliance.
- Adaptable to a fast-paced and changing environment to ensure effective risk management and compliance.
- Attention to Detail:
- Thorough and accurate, capable of identifying key issues without getting lost in the detail to ensure effective risk management and compliance.
- Ability to manage tight processes with a focus on accuracy and attention to detail to ensure effective risk management and compliance.
- Educational and Support Role:
- Provide support, education, and training to colleagues to build risk awareness within the organization to ensure effective risk management and compliance.
- Demonstrable ability to act as a leading authority on information security, providing guidance on the governance and management of information security risks to ensure effective risk management and compliance.
