Head of Operational Resilience and Risk Management

4 weeks ago

London, Greater London, United Kingdom Risk & Insurance Management Society Inc Full time
Job Summary

State Street Corporation is seeking a seasoned professional to lead its Operational Resilience and Risk Management efforts. As Head of Operational Resilience, you will be responsible for ensuring the firm's ability to deliver critical business services through disruption events. This role requires a strong understanding of risk management disciplines, including operational resilience, and the ability to drive a risk-aware culture throughout the organization.

Key Responsibilities
  • Develop and implement the operational resilience risk program and framework for State Street, including leading review and challenge of the firm's resilience capabilities.
  • Foster close collaboration with the first line Enterprise Resilience Office in the development and implementation of the resilience framework while maintaining second line independence.
  • Play a lead role in facilitating elements of the Operational Resilience framework, including Impact Tolerance setting, Policy and Standards development, and resilience scenario analysis.
  • Ensure the program is meeting key milestones to meet regulatory requirements and deliverables, including identifying vulnerabilities and ensuring the appropriate remediation by risk owners and governance.
  • Collaborate with the first line Enterprise Resiliency Office, CBS Owners, Business Units, and Corporate Functions to ensure a holistic view/management of risk impacting CBS delivery.
  • Work effectively with senior executive management to drive understanding of CBS vulnerabilities and response capabilities.
  • Provide second line oversight for the firm's oversight of the Enterprise Continuity program and standards.
  • Actively engage in 'review and challenge' of key inputs, outputs, themes, and actions stemming from first line and other second line risk programs.
  • Provide risk insight on operational, technology, and resiliency risk trends and industry knowledge.
  • Work collaboratively with the Enterprise Risk leadership team to maintain proper local governance structures across key regions (EMEA, APAC, and North America).
  • Work closely with management to establish an appropriate culture in line with the agreed risk framework.
  • Oversee all hiring, coaching, performance, and development of Operational Resilience staff globally.
  • Develop effective working relationships and communications with staff and ensure that staff are motivated, developed and supported.
  • Act as primary liaison on operational resilience-related questions with regulators, internal and external advisors and other internal control groups.
  • Ensure that appropriate risk management information is produced and reviewed at appropriate intervals.
  • Report regularly to corporate, local and regional governance committees with appropriate, timely and relevant risk data.
  • Support a culture of risk transparency and effective challenge.
  • Maintain the highest standards of conduct and integrity and ensure compliance with accepted industry practice, company policies, statute and regulatory requirements.
Requirements
  • 15+ years of experience with at least a substantive portion in Operational Resilience Risk, or other similar control function.
  • Demonstrated knowledge of multiple risk management discipline, environment, standards, and regulations.
  • Exceptional program leadership, influence, and relationship building skills.
  • Strong ability to understand and engage in business transformation; productively highlight risks and opportunities and effectively manage a successful outcome.
  • Passion for complex problem solving and demonstrated proficiency in strategies to drive engagement, transparency, and shared sense of urgency in others.
  • Strong track record managing, coaching, and collaborating with staff across multiple locations.

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