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Restaurant Operations Manager

2 months ago

West London, United Kingdom Lantana Cafe Full time

About Lantana Cafe

Lantana Cafe is a renowned Australian-inspired restaurant chain in the heart of London, famous for its delectable brunches and specialty coffee. We take pride in our commitment to customer satisfaction and team well-being, creating a unique culture that sets us apart.

Job Summary

We are seeking an experienced and skilled Team Leader to join our team. As a Team Leader, you will be responsible for leading and managing shifts, ensuring customer satisfaction, and working closely with the kitchen team to maintain a seamless FOH and BOH experience.

Key Responsibilities

  • Lead and manage shifts in a controlled yet relaxed environment
  • Ensure customer satisfaction and maintain a safe working environment
  • Collaborate with the kitchen team to achieve a unified FOH and BOH experience
  • Perform hands-on tasks, including maintaining a clean and organized restaurant
  • Prepare and serve food and beverages, including making coffee and providing excellent waiter/waitressing service

What We Offer

  • Develop your skills and career prospects within our organization or beyond
  • Enjoy team meals from our menu
  • Take an extra day off on your birthday (or the day after)
  • Receive an annual CODE app subscription
  • Enjoy 50% discount in any of our restaurants
  • Enroll in the Hospitality Action Support Group
  • Participate in team celebrations and events

Requirements

  • Proof of right to work in the UK
  • Commitment to our values of diversity and inclusion