Air Export Specialist
4 weeks ago
We are seeking an experienced Export Specialist to join our team at Parkside Office Professional. As an Export Specialist, you will play a crucial role in ensuring the smooth export of Aerospace-related shipments, including AOGs, Engines, and licensed goods.
Key Responsibilities:- Booking best Air Freight options for our customers to ensure prompt delivery to worldwide destinations
- Working closely with Transport departments to enable timely and cost-effective collection
- Adhering to Customs Compliance procedures and documentation
- Managing and building customer relationships
- Completing retrospective Customs compliance actions
- Customs entry for Specialist License movements
- Ensuring the Job File is fully and accurately completed, reflecting all commercially relevant information and services provided
- Liaising directly with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
- Liaising directly with DGF departments on shipment planning and coordination
- Liaising directly with DGF Transport & Warehouse teams on shipment planning and coordination
- Liaising directly with overseas offices on shipment planning and coordination
- Maintaining and updating DfT compliance
- Maintaining mandatory milestones and remarks through Cargowise (internal system)
- Managing allocated customers against agreed SOP
- Using Cargowise to create, manage, and maintain Airfreight shipments
- Updating Internal Complain Tool with all required inputs, including root cause and solution when assigned
- Supporting the measurement of Key Performance Indicators
- Contributing to the First Choice continuous improvement program
- Participating in the Weekly Team briefing sessions
- Completing all statutory and mandatory training
- Any other duties as required.
- Experience within the Freight Forwarding Industry
- 5 GCSEs, including Maths and English at Grade C or above, or equivalent desirable
- Experience of HMRC procedures for Export
- Commercial awareness
- Clear and concise communication skills (written and spoken)
- Ability to follow processes
- Ability to support a culture of continuous improvement
- Inter-personal skills - Influencing, communication, relationship management, cultural awareness, and ability to work across teams
- Knowledge of Freight Forwarding industry: Exports, exports, and related processes
- Knowledge of Aerospace/AOG movements preferred but not necessary
Location: London (Hayes)
Hours: 07.00-19.00, 4 on / 4 off Day Shift
Reports to: Operations Manager
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Export Packing Specialist
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