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Removals Operations Manager

2 months ago


Edinburgh, Edinburgh, United Kingdom Red Recruit Full time
Removals Operations Manager Job Description

We are seeking an experienced Removals Operations Manager to join our team at Red Recruit. As a key member of our operations department, you will be responsible for managing our drivers and porters, ensuring the efficient operation of our vehicles and crews, and providing exceptional customer service.

Key Responsibilities:
  • Manage the operations department, including drivers, porters, and vehicles, to ensure smooth and efficient removals operations.
  • Liaise directly with customers to understand their individual requirements and ensure their removals needs are met.
  • Manage the allocation of vehicles and crews to individual customer jobs, ensuring sufficient manpower and resources are available.
  • Oversee the removal diary, ensuring all jobs are completed on time and to the highest standard.
  • Liaise with parking suspension at the council to ensure smooth transitions for each unloading and loading of job.
  • Manage the daily accounts for customers, ensuring accurate and timely billing.
  • Manage operational paperwork for all storage jobs and direct removal jobs.
  • Perform general administration duties as required.
Requirements:
  • Proven experience working in a managerial role within the Removals & Relocations industry.
  • Excellent communication and problem-solving skills.
  • Leadership skills and good knowledge of removals processes, fleet maintenance, and transportation regulations.

We offer a competitive salary of up to £38,000 in line with experience. If you are a motivated and experienced professional looking for a new challenge, please get in touch with us today.