IT Operations Specialist for Windows 11 Rollout
1 month ago
Key Responsibilities:
As an IT Operations Specialist, you will play a crucial role in the rollout of Windows 11 across Avon & Wiltshire Mental Health Partnership NHS Trust. Your primary responsibilities will include arranging laptop appointments for staff and liaising with sites prior to PC rollouts.
Main Duties:
- To organize appointments for laptop updates on multiple sites across the Trust, ensuring all required system administration activities are carried out in a structured and timely manner.
- To communicate with site leads, managers, and teams to prepare for the Device team's visit during PC replacements.
- To provide exceptional customer service at all times, including call answering and email response.
About the Role:
This is an exciting opportunity to join our IT Operations Team and contribute to the successful rollout of Windows 11. You will work closely with the Project Manager, site IT Officers, and the Rollout team to ensure a smooth and efficient process.
Requirements:
We are looking for a highly organized and communicative individual with excellent customer service skills. The ideal candidate will have a strong ability to work independently and as part of a team, with a focus on delivering high-quality results in a fast-paced environment.
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