Hotel Services Supervisor Lead

1 day ago


Edinburgh, Edinburgh, United Kingdom WGC Ltd. Full time
Job Title: Hotel Services Supervisor Lead

Company Overview:

We are WGC Ltd., a leading provider of outsourced hotel services. Our mission is to deliver exceptional guest experiences through innovative solutions, expertise, and a passion for quality.

Job Summary:
As a Hotel Services Supervisor Lead, you will play a vital role in ensuring the delivery of exceptional guest experiences. This includes managing teams, analyzing guest feedback, and developing strategies to improve guest satisfaction.

Responsibilities:
* Manage a team of housekeeping staff to ensure delivery of exceptional guest experiences
* Analyze guest feedback to identify areas for improvement
* Develop and implement plans to improve guest satisfaction
* Work closely with the Head Housekeeper to plan resources and materials

Requirements:
* Proven track record of improving productivity and managing teams to deliver exceptional results
* Excellent communication and leadership skills
* Ability to analyze complex data and develop strategic plans

Benefits:
* Competitive salary and benefits package
* Opportunities for career development and progression
* Collaborative and supportive team environment

Estimated Salary: £40,000 - £50,000 per annum (dependent on experience)

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