Housing Allocation Specialist
1 week ago
We Manage Jobs (WMJobs) is a dynamic service focused on preventing homelessness. Our team plays a vital role in serving our community by providing high-quality services that put the customer first.
Job Title: Choice Based Letting OfficerIn this role, you will be responsible for providing an effective and efficient choice-based lettings service, allocating housing stock, processing referrals, assessing customer needs, and determining eligibility for housing.
Key responsibilities include working with customers to understand their individual requirements, analyzing data to make informed decisions, and communicating effectively with colleagues and stakeholders.
We seek a motivated individual who can drive our service forward and continually improve customer service. Relevant experience in a public or housing-related environment, along with excellent communication skills, is essential.
The successful candidate will be able to work independently, make sound judgments, and accept responsibility for their decisions. They must also have a willingness to visit individuals and hold appointments to determine housing need.
Benefits: Flexible working, Local Government Pension Scheme, generous holiday allowance, and childcare vouchers are available to our employees.
This post requires fluency in English, as outlined in the Code of Practice on the English language requirements for public sector workers.
Requirements:
- Relevant and recent experience in a public or housing-related environment.
- Excellent communication and interpersonal skills.
- Able to work independently and make sound judgments.
- Fluency in English.
Estimated Salary: £25,000 - £30,000 per annum (dependent on qualifications and experience).
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