Choice Based Lettings Coordinator

2 weeks ago


Nuneaton, Warwickshire, United Kingdom We Manage Jobs(WMJobs) Full time

About the Job:

Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, generous holiday allowance, and childcare vouchers. As a Choice Based Lettings Coordinator, you will be part of the Housing Solutions Team, working on a permanent basis with 37 hours per week.

Your primary responsibility will be to provide an effective, efficient, and sensitive choice-based lettings service to customers. Key aspects of this role include allocating housing stock and register provider stock, processing incoming referrals, assessing and verifying customers' housing and support needs to determine eligibility for housing.

A successful candidate will possess relevant and recent experience working in a public or housing-related environment, with previous experience of direct dealing with members of the public and understanding customer care issues. They must also be able to visit or hold appointments with individuals to determine housing need, have a willingness to make judgments, decisions, and accept responsibility.



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