Choice Based Lettings Officer
2 weeks ago
Nuneaton and Bedworth Borough Council is seeking an experienced professional to join our Housing Solutions Team as a Choice Based Letting Officer. This is an exciting opportunity to play a key role in delivering high-quality services that meet the needs of our community.
About the RoleIn this position, you will be responsible for managing the allocation of housing stock, processing referrals, and assessing customer needs. You will work closely with customers to understand their requirements, analyze data to inform your decisions, and communicate effectively with colleagues and stakeholders.
To succeed in this role, you will need relevant experience in a public or housing-related environment, excellent communication skills, and the ability to work independently and make sound judgments. Fluency in English is also essential.
Responsibilities:
- Manage the allocation of housing stock to meet customer needs.
- Process referrals and assess customer needs in accordance with council policies.
- Communicate effectively with customers, colleagues, and stakeholders to deliver high-quality services.
Benefits: We offer flexible working arrangements, a competitive salary, and a range of benefits including a local government pension scheme and generous holiday allowance.
Requirements:
- Relevant experience in a public or housing-related environment.
- Excellent communication and interpersonal skills.
- Able to work independently and make sound judgments.
- Fluency in English.
Estimated Salary: £28,000 - £32,000 per annum (dependent on qualifications and experience).
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