Academic Support Assistant

3 weeks ago


Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

At Hull City Council, we are seeking a highly skilled and dedicated Professional Practice Support Assistant to join our Central Administration Team. As a key member of our team, you will provide business support to our Children, Young People and Family Services department, ensuring the smooth operation of our services.

The successful candidate will be responsible for answering telephone calls, redirecting them to the relevant staff member, meeting and greeting contractors and suppliers, processing financial transactions, and retrieving archived childcare records. You will also assist with the organisation of children's management panels, process Free Travel Passes for scholars, and provide flexible, effective, efficient, and customer-focused support services.

We are committed to delivering high-quality services to our children and young people, and we are passionate about empowering our workforce to work together to find solutions. If you share our values and are passionate about making a difference, we would love to hear from you.

As a Professional Practice Support Assistant, you will have the opportunity to work in a dynamic and supportive environment, with access to a range of training courses and learning experiences. You will also be part of a team that is dedicated to providing excellent customer service and ensuring the delivery of efficient front-line services.

Why work for Hull City Council?

  • A competitive salary
  • An excellent pension through the Local Government Pension Scheme (LGPS)
  • Up to 30 days annual leave, depending on grade and length of service
  • Career development and learning experiences
  • Supportive and forward-thinking culture
  • Flexible working hours


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