Quality Systems Coordinator

1 week ago

Telford, Telford and Wrekin, United Kingdom Epson Full time
Job Description

Job Title: Quality Systems Coordinator

Department: BA Team

Reports to: Senior Business Administrator

Working Hours: Days

Position Summary

The role of the Quality Systems Coordinator is to ensure the coordination and compliance to ISO standards across the business via the Document Management System. This encompasses procedure review, cross-business audit, and compliance controls. Working with all departments to identify and implement systems to assure long-term quality systems processes and compliance.

Main Job Functions

  • Support the management and compliance to ISO standards (9001 & 14001)
  • Regular site audits of ISO standards, policies, and processes to ensure compliance
  • Create, manage, and coordinate the Company audit calendar in line with the Environmental Coordinator to ensure requirements of ISO standards are met, along with NC management
  • Support the training and mentoring of internal auditors, including assessments of audits, mentoring for improvement, and regular monthly meetings for Quality and Environmental
  • Weekly/Monthly reporting as defined by management review
  • Identify areas for improvement to ensure Quality Environmental PDCA
  • Regular reports and PDCA for related items within the Management Review (Document Control/NC Closure/Audit Completion)
  • Complete and follow-up internal compliance audits based on either audit calendar findings
  • Quality Systems Induction to all new staff, ensuring awareness of QMS and setting up and training staff on the Document Management System (Q-Pulse)
  • Work closely with the Quality Senior Supervisor to drive Quality Assurance within the business, including managing 3rd-party audits, QA training, promotional months, etc.
  • Be the central point for Document Management System setup, control, and training
  • Support Environmental and Quality activities and projects
  • Support the promotion of ETL with CSR activities
  • Ensure all activities are carried out in line with the company's Quality and Environmental policy and procedures, and that all waste streams are correctly segregated
  • Fundamental to this role requires self-starting, professionalism, and the ability to work with cross-company reps to maintain and improve Quality Systems within the business

Note: In addition to these functions, employees are required to carry out such other duties as may reasonably be required

Job Location: Telford, Shropshire

Skills Required:

  • Quality Assurance Control Knowledge and Application
  • Auditing against Management Standards and Internal Policies
  • Able to use Microsoft (PowerPoint/Excel/Word)
  • Ability to use Document Management System - Q-Pulse
  • Strong Communication Skills - Meetings/Training/Report Writing
  • Ability to audit and interrogate diverse processes to ensure systems are robust to support QA and Q

Qualifications:

Essential:

  • ISO 9001 and ISO14001 Auditor Experience

Experience:

Essential:

  • Previous experience of working in a FMCG
  • Management of ISO Systems - QPulse
  • Process Auditing Skills
  • Procedure Writing

Desired:

  • Presentation and Training Skills

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