Department Store Supervisor
1 month ago
Description of the Job
This is an exciting opportunity to join the Wickes team as a Customer Experience Lead. In this role, you will be responsible for ensuring that every customer has an exceptional experience when they visit our store. This will involve working closely with colleagues to provide top-quality service, answering customer queries, and resolving any issues that may arise.
You will also be responsible for leading and motivating a team of colleagues to achieve outstanding results. This will involve setting clear goals and expectations, providing coaching and development opportunities, and monitoring performance to ensure we are meeting our targets.
We offer a competitive salary of up to £30,000 per annum, a 5% annual bonus, up to £300 per month gain share bonus, and up to 10% employer pension contribution.
We are committed to creating a positive and inclusive work environment that allows our employees to thrive. If you are a motivated and results-driven individual who is passionate about customer service, we encourage you to apply for this exciting opportunity.
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