Department Head

6 days ago


StainesuponThames, Surrey, United Kingdom H&M Group Full time
Job Description

This is a permanent position offering 39 hours per week based in our H&M Horsham store in the Swan Walk Shopping centre. Our leaders have the ambition to make our people and business grow.

About the Role

As a Department Head, you will be responsible for:

  • Leading with a vision to secure the best experience for all our colleagues and customers
  • Evaluating your team's performance, providing regular feedback, and supporting succession through their development and training
  • Ensuring Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety
Responsibilities

You will:

  • Manage the daily operations of the store, including sales floor supervision, inventory management, and visual merchandising
  • Lead and motivate a team of sales associates to achieve sales targets and improve customer satisfaction
  • Develop and implement strategies to improve sales performance and customer engagement
Requirements

To be successful in this role, you will need:

  • Management experience in a customer-facing environment
  • Previous experience of leading and managing teams
  • A passion for profitability and people
  • A Customer-first mindset
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £42,000 per annum
  • Ongoing training and development opportunities
  • A generous staff discount on all H&M Group brands
  • A fun and supportive work environment


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