Counter Lead Specialist
2 days ago
About the Role
We are seeking a skilled Counter Lead to join our team at Tom Ford in Kingston. As a key member of our retail operations, you will be responsible for driving sales turnover and market share through exceptional customer service and effective management of store procedures.
Key Responsibilities:
- Maximise sales performance by selling, providing excellent service, and maintaining high retail standards.
- Contribute to operational efficiencies by adhering to store and company guidelines.
Commercial Focus:
• Manage daily replenishment, taking appropriate action when necessary.
• Maximise sales performance by utilising commercial reports before making decisions.
• Plan and deliver visual merchandising layouts, ensuring they meet guidelines and are completed within agreed timescales.
Sales and Service:
• Understand daily and weekly targets.
• Ensure personal awareness of additional sales avenues, including events, omni-channel, and digital channels.
• Keep up-to-date with competitor activities and missed opportunities.
Operations:
• Plan to ensure delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing).
• Review retail standards daily, ensuring they are maintained to the required standard.
Salary: £38,000 - £42,000 per annum, depending on experience.
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Counter Lead
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Counter Lead Position
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Kingston upon Thames, Greater London, United Kingdom Tom Ford Full timeJob SummaryThe Counter Lead is responsible for supporting the brand in driving sales turnover and market share through consistently remaining consumer focused; they are accountable for achieving this by reflecting a credible and professional brand image to all internal and external consumers at all times.Sales and Service• Maximize sales through selling,...
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