Technical Program Manager

2 days ago

Bath, Bath and North East Somerset, United Kingdom Maplecroft Full time
About the Role

We are seeking a highly skilled Technical Program Manager to join our Technology team at Maplecroft. This is a strategic position that operates at the interface between the Technology team and the wider company, helping us deliver on our technical objectives and the Technology Strategy.

The Technical Program Manager will guide, resource, manage, and provide cross-discipline oversight to Maplecroft's technology-based initiatives, including our existing SaaS platform and its future replacement. This role requires an individual who is passionate about a broad range of technologies and takes pride in seeing quality, structured technical solutions being delivered to a high standard.

Key Responsibilities
  • Work closely with the CTO, Head of Software, and Technical Leads to deliver the company's Technology Strategy, ensuring Maplecroft's technical solutions are being delivered in accordance with the standards and the mission set out in the strategy.
  • Collaborate with the Head of Product and the CTO to define, maintain, and manage Maplecroft's development roadmap.
  • Oversee resource allocation and cross-team alignment on multi-disciplinary projects, and help manage and be vocal on priorities and justifications.
  • Work collaboratively with Developers, Project Owners, UX designers, and QA engineers to oversee the release process, including content, dependencies, and timing.
  • Provide a point of contact for the wider business and clients with the Technology team to manage risks, expectations, and to provide occasional technical support.
  • Manage and orchestrate the index data release/update process, liaising with multiple business functions and being the principle point of contact to mediate activities.
  • Manage and be the primary point of contact for reactive work requests that require urgent attention.
  • Look for and drive opportunities to improve code quality, development processes, and team satisfaction where possible, and be a champion for maintaining coding standards and compliance.
Requirements
  • Excellent communication skills to effectively communicate with technical and non-technical stakeholders, with the ability to actively listen and articulate complex ideas in clear and concise ways.
  • A proven track record of overseeing and coordinating the development of commercial applications that follow industry standards for code quality and security, through assertive communication and project management.
  • Excellent organisational skills to keep projects on track and stakeholders informed, able to juggle multiple priorities and competing demands.
  • Strong analytical skills, including the use of tooling such as Excel and PowerBI to collect and work with data to construct meaningful visualizations and identify trends and patterns.
  • Strong leadership skills to drive projects forwards, with the ability to make tough decisions when necessary and operate under pressure.
  • Very high attention to detail, for example ensuring documentation is in place and up to date and relevant.
  • A strategic mindset, to help align technology initiatives with broader business goals and anticipate future needs and trends to achieve long term success.
  • An ability to understand and map technical dependencies between projects and architectural components, to ensure all requirements are fully met for scheduled work or software releases.
  • Excellent knowledge of the agile development framework.
  • Very knowledgeable in the use of Rest APIs.
About You

We welcome applications from those with a strong technical mindset, a track record of program or project management, and a passion for delivering quality.

At Maplecroft, we value learning, caring, and results, and make inclusivity and diversity a top priority. We are an equal opportunity employer and consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age, or disability.

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