Dutch and French Speaking Customer Service Expert
1 month ago
Job Summary: We are seeking a highly skilled Dutch and French speaking Customer Service Advisor to join our team at Venn Group.
About the Role:
- Provide exceptional customer service to our clients via phone, email, and other communication channels.
- Manage customer orders from entry to billing, ensuring timely and accurate processing.
- Respond to customer inquiries and resolve complaints in a professional and courteous manner.
- Liaise with other departments to ensure seamless order management and customer satisfaction.
Requirements:
- Fluent in Dutch and French, both written and spoken.
- Experience in customer service, preferably in a global or EMEA context.
What We Offer:
- 33 days' holiday, including bank holidays.
- Free eye tests and opportunities for internal progression.
- Hybrid working arrangements.
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