Operations Summer Analyst

1 week ago


High Wycombe, Buckinghamshire, United Kingdom Summer-Browning Associates Ltd Full time
Operations Analyst Opportunity

Summer-Browning Associates Ltd is seeking an experienced Operations Analyst to join our team on a 6-month assignment. The successful candidate will work on a 24/7/365 shift pattern, supporting our Central Government client.

Key Responsibilities:
  • Create, interpret, and present data effectively
  • Previous experience in a Service Desk environment, Incident and Request Fulfilment process disciplines, and understanding of priority classifications and SLAs
  • Microsoft Certified: Microsoft 365 Certified and Apple Mobile Phone / Apple Business Manager experience
Requirements:
  • ITIL v3/v4 Foundation certification
  • Microsoft Certified: Microsoft 365 Certified: ITIL v4 Foundation
  • Agile Foundation certification
  • Ability to work 12-hour shifts (day and night shifts)
  • Working 7 days and 7 nights over a 4-week pattern

This is an exciting opportunity to work with a leading organization and contribute to the success of our Central Government client. If you have the skills and experience required, we encourage you to apply.



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