Business Operations Specialist

1 day ago


High Wycombe, Buckinghamshire, United Kingdom Summer-Browning Associates Ltd Full time
Operations Analyst Role

Summer-Browning Associates Ltd is seeking an experienced Operations Analyst to join our team on a 6-month assignment. The successful candidate will work on a 24/7/365 shift pattern, supporting our Central Government client.

Key Responsibilities:
Create, interpret, and present data effectively.
Utilize previous experience in Service Desk environments, Incident and Request Fulfilment process disciplines, and understanding of priority classifications and SLAs.
Leverage Microsoft Certified: Microsoft 365 Certified: Apple Mobile Phone / Apple Business Manager experience.

Requirements:
ITIL v3/v4 Foundation certification.
Microsoft Certified: Microsoft 365 Certified: ITIL v4 Foundation certification.
Agile Foundation certification.
Ability to work 12-hour shifts (D= 7am-7pm & N=7pm-7am) over a 4-week pattern, including 7 days and 7 nights.

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