Head of Learning and Development

4 weeks ago

London Area, United Kingdom ABBA Voyage Full time
About the Role

We are seeking a seasoned Learning and Development professional to lead our L&D strategy and drive business growth through talent development. As Head of Learning and Development, you will collaborate with our People Director to set the standard for learning at ABBA Voyage, overseeing the professional development of staff across the business.

Key Responsibilities
  • Develop and implement a comprehensive L&D strategy that aligns with our business objectives.
  • Design and deliver training programs that enhance employee skills and knowledge.
  • Launch outreach education programs, including workshops, summer schools, apprenticeships, and mentorship initiatives.
  • Partner with line managers to identify and ensure learning and development objectives are being met.
  • Oversee compliance training and manage external training providers as needed.
  • Create practical training plans with department heads to futureproof and grow the business.
  • Manage the learning and development budget and spending.
About You
  • Proven experience developing and delivering learning and development strategies, programs, and initiatives in the events, leisure, and/or hospitality industries.
  • Expertise in designing and implementing training programs for all levels within a customer-facing environment.
  • Proven track record in nurturing and advancing diverse talent, from hourly to salaried employees.
  • Confidence in leading face-to-face training and engaging diverse learners.
  • Data-driven approach to evaluating learning and development initiatives.
  • Working knowledge and understanding of Power BI.
  • Well-versed in Articulate or similar.
What's in It for You
  • The opportunity to be part of a revolutionary concert experience.
  • Competitive salary and bonus scheme.
  • 6% matching pension contributions.
  • 10 complimentary tickets to the show every year, and discount tickets and Oceanbird Lounge access.
  • Health Care Cash Plan, EAP, and retail discounts.

We value diversity and inclusion, and we are committed to providing a truly inclusive environment where everyone can thrive. We welcome applications from all sections of society and are happy to make adjustments in the recruitment process to support you.

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