Colleague Experience Advisor

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

About the Role

We are seeking a highly skilled and experienced Colleague Experience Advisor to join our team at the NHS Business Services Authority. As a key member of our Colleague Experience and Social Impact Team, you will play a vital role in supporting the development and implementation of our programmes of work, advising on all matters relating to diversity and inclusion across the organisation.

Key Responsibilities

  • Support the Inclusion, Accessibility and Social Impact Lead and the Wellbeing, Safeguarding and Social Impact Lead in the delivery of relevant strategies, across all aspects of inclusion
  • Monitor and evaluate diversity and inclusion programmes in support of the wider business strategy and corporate objectives
  • Ensure compliance with all statutory and mandatory requirements for diversity and inclusion generally
  • Support the NHSBSA's participation in and submissions for a range of annual performance benchmarking standards
  • Provide specialist advice and guidance to managers and colleagues across the organisation on all aspects of diversity and inclusion

Requirements

  • Relevant degree or equivalent qualification or significant equivalent experience
  • Specialist qualifications/training in Equality, Diversity and Inclusion or equivalent experience
  • Experience in a Diversity and Inclusion focussed role or people focused/HR role
  • Experience of advising, influencing and working with colleagues and managers
  • Experience of developing and implementing programmes of work and initiatives

What We Offer

  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model
  • Career development
  • Active wellbeing & inclusion networks
  • Excellent pension
  • NHS Car lease scheme
  • Access to a wide range of benefits & high street discounts


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Full time

    Job Title: Colleague Experience AdvisorWe are seeking a highly skilled Colleague Experience Advisor to join our team at NHS Business Services Authority. As a key member of our Colleague Experience and Social Impact Team, you will play a vital role in supporting the development and implementation of our programmes of work, advising on all matters relating to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Job Title: Colleague Experience AdvisorWe are seeking a highly skilled Colleague Experience Advisor to join our team at the NHS Business Services Authority. As a key member of our Colleague Experience and Social Impact Team, you will play a vital role in supporting the development and implementation of our programmes of work, advising on all matters relating...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Job OverviewWe are seeking a skilled professional to join our team as a Colleague Experience Advisor. In this role, you will play a key part in developing and implementing programmes of work that promote diversity, inclusion, and wellbeing across the organisation.As a Colleague Experience Advisor, you will work closely with colleagues and managers to advise...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

    Job OverviewThe NHS Business Services Authority is seeking a highly skilled Colleague Experience Advisor to join our Colleague Experience and Social Impact Team. As a key member of our team, you will play a vital role in supporting the development and implementation of our programmes of work, advising on all matters relating to diversity and inclusion across...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Clydesdale Bank plc Full time

    {"ID": "Digital Service Advisor", "Content": {"title": "Digital Service Advisor", "subtitle": "Join Virgin Money and make a lasting impact on how our customers interact with our digital banking platforms.", "sections": [{"title": "About the Role", "content": "As a Digital Service Advisor at Virgin Money, you will play a key role in revolutionizing how our...

  • Service Advisor

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Skoda Kia Newcastle. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Building Society Full time

    About the RoleWe are seeking a skilled Customer Service Advisor to join our team at Newcastle Building Society. As a key member of our Customer Service Centre, you will play a vital role in delivering exceptional customer care and ensuring our customers receive the highest level of service possible.As a Customer Service Advisor, you will be responsible for...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portman Dental Care Full time

    About the RoleWe are seeking a highly motivated and organized Patient Support Advisor to join our team at Queensway Orthodontics. As a key member of our front of house team, you will be responsible for providing exceptional patient care and support to our patients and colleagues.Key ResponsibilitiesProvide a warm and welcoming environment for patients and...

  • Aftersales Advisor

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    Role OverviewLookers Newcastle Customer Contact CentreSalary: £22,000 with an OTE of £30,000Working Hours: 40 hoursAt Lookers, we're seeking skilled sales and customer service professionals to join our friendly team in Newcastle. As an Aftersales Customer Advisor, you'll use your experience to deliver exceptional customer service, working closely with our...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Limited Full time

    Job OverviewWe are seeking a talented Customer Service Advisor to join our vibrant team at LeoVegas UK Limited. This is an excellent opportunity for enthusiastic individuals who want to deliver exceptional customer experiences.

  • Parts Advisor

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Auto Skills UK Full time

    Parts Advisor Job DescriptionAuto Skills UK is seeking an experienced Parts Advisor to manage the front and back counter, ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. The ideal candidate will have strong customer service skills, be confident in sales, and have knowledge of Kerridge / 1 link / Pinnacle...

  • Interim HR Advisor

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time

    Our Client:Nigel Wright Group is seeking an experienced Interim HR Advisor to support their North East client in the construction industry. This 18-month placement will cover Maternity leave and provide an opportunity to work with a warm and friendly team of HR professionals.You will be joining a team that primarily provides support and guidance to managers...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Ingenia Recruitment Full time

    Are you a skilled Service Advisor looking for a new challenge? We have an exciting opportunity for a fully experienced Motor Dealer Service Advisor to join our team in Newcastle.As a Service Advisor, you will be responsible for handling customer enquiries, booking customers in, producing job cards, and ensuring a smooth customer experience. You will also be...

  • Service Advisor

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    OverviewLocation: Aftersales Team at a busy dealershipHours: 42 hours per week, Monday to Friday 08:00-18:00, plus alternate Saturdays on a rotaSalary: £26,000-£28,000Lookers is seeking an experienced and dedicated Service Advisor to join our Aftersales Team, which consists of a team of Service Advisors, Vehicle Technicians, and a Service Manager.As a...

  • Senior CDM Advisor

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mattinson Partnership Full time

    Job SummaryWe are seeking a highly experienced Senior CDM Advisor to join our team at Mattinson Partnership. As a Senior CDM Advisor, you will be responsible for delivering a variety of projects as a Principal Designer and/or CDM Advisor for various blue-chip clients across commercial, residential, retail, life sciences and education sectors.Key...

  • Service Advisor

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Skoda Kia Newcastle. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories.Key ResponsibilitiesBooking and...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Auto Skills UK Full time

    Service Advisor Role at Auto Skills UKAuto Skills UK is seeking a Service Advisor to join our team in Newcastle. As a Service Advisor, you will be responsible for arranging Service Department bookings, upselling works to be completed, and promoting special offers and Service Plans.Responsibilities of a Service AdvisorArrange Service Department bookingsUpsell...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full time

    About the Role">We are seeking a dynamic and inspirational Retail Experience Director to lead, coach, and develop our team of Sales Advisors to achieve sales, customer service, and operational targets.">The ideal candidate will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic...

  • Beauty Expert Advisor

    4 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ESTÉE LAUDER Companies Full time

    About the RoleThis is an exciting opportunity to join our team as a Multi Brand Skin Advisor, where you will work with a wide range of beauty products and services across all brands and categories. As a key member of our team, you will be responsible for delivering exceptional customer experiences, leveraging your knowledge and passion for skincare and...

  • Service Advisor

    3 weeks ago


    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Skoda Kia Newcastle. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...