Financial Support Associate

3 weeks ago


Brighton, Brighton and Hove, United Kingdom American Express Full time

**About the Role:**

We are seeking a skilled and empathetic individual to join our team as a Financial Support Associate. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional service and support.

In this role, you will work with customers facing financial difficulties, providing guidance and support to help them recover financially. Your ability to listen actively and provide empathetic solutions will be essential in building trust and confidence with our customers.

**Key Responsibilities:

  1. Conducting financial assessments and providing personalized solutions to customers
  2. Representing the American Express brand and upholding its values
  3. Working collaboratively with internal teams to ensure seamless customer support
  4. Staying up-to-date with industry developments and best practices to enhance customer outcomes

**What We Offer:**

  • A competitive estimated salary of $45,000 - $60,000 per year
  • Bonus incentives for outstanding performance
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Note: The successful completion of a background verification check is a requirement for this position.



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