Sales Associate Position

3 weeks ago


Colne, Lancashire, United Kingdom Pavers Shoes Full time

About Our Customer Advisor Role


We are seeking a skilled Customer Advisor to join our team at Pavers Shoes in Colne.


As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.


Our ideal candidate will have a passion for great customer service, a 'can do' attitude, and the ability to work in a fast-paced environment.


As a valued member of our team, you will have the opportunity to learn and grow with our company, and will be supported in your role with full training and development.


We offer a competitive hourly rate, with the potential to increase to £12.05 per hour once you complete the required retail induction PaSS stages.


Joining our team also means you'll enjoy a range of benefits, including:



  • Generous Staff Discount scheme, which you can share with your family and friends
  • Holiday Entitlement which increases with service
  • Company Contribution Pension
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  • Access to wellbeing and financial support through RetailTRUST

Responsibilities of the Customer Advisor Role



  • Deliver exceptional customer service
  • Advise customers on shoe care and accessories to compliment their needs, achieving daily KPIs in the process
  • Be self-aware, being able to question, learn, and take responsibility for yourself
  • Be a team player, maintaining a friendly, engaging, and positive attitude
  • Support the maintenance of store standards, product placements and stockroom

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