Director of Service Excellence

3 days ago


London, Greater London, United Kingdom Seven Investment Management LLP Full time
About the Role

We are seeking a highly skilled Director of Service Excellence to lead our team in delivering exceptional client experiences. As a key member of our leadership team, you will be responsible for monitoring and improving service key indicators, ensuring seamless day-to-day operations, and fostering a culture of excellence within the team.

The successful candidate will have a deep understanding of the UK platform market, including regulatory environments, and experience in retail investments and investment management. Strong knowledge of Pershing systems and procedures is beneficial. Excellent written and verbal communication skills are essential, as well as the ability to prioritize tasks effectively and manage conflicting demands.

This role offers a competitive salary of £80,000 - £100,000 per annum, depending on experience. If you are a motivated individual with a passion for delivering exceptional client experiences, we encourage you to apply.



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