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Director of Service Excellence

1 month ago

London, Greater London, United Kingdom Carrington West Full time

Carrington West

Job Title: Director of Service Excellence

Location: London

Type: Full time

Rate: £500 - £600 per day

We are seeking an experienced Director of Service Excellence to join our team on a long-term contract.

  1. Develop and implement strategies to improve service delivery, focusing on efficiency and effectiveness.
  2. Lead the development of commercial approaches to service management, ensuring value for money and continuous improvement.
  3. Collaborate with external organisations, professional bodies, community groups, residents, and businesses to deliver better services.
  4. Manage budgets and resources to achieve business objectives, identifying opportunities to reduce spending levels.
  5. Leverage best practices, emerging techniques, and innovative approaches to drive continuous improvement in services.

Key Requirements:

  • Proven experience in service management and leadership.
  • Strong commercial acumen and ability to develop effective business cases.
  • Excellent communication and partnership skills.
  • Able to work collaboratively across teams and with external stakeholders.

Benefits:

  • Competitive daily rate: £550-£650 per day.
  • Ongoing training and development opportunities.
  • Flexible working arrangements.

Why Carrington West?

Carrington West is a leading recruitment agency specialising in temporary and permanent placements. We pride ourselves on delivering exceptional service and building long-lasting relationships with our clients and candidates.