Claims Director

2 days ago


London, Greater London, United Kingdom Lawes Insurance Recruitment Full time
Job Description

We are seeking a highly skilled Claims Director - Service Excellence to join our team in London. As a key member of our leadership team, you will be responsible for driving excellence in our claims handling process, ensuring that we deliver high-quality service to our customers.

About the Role

This Claims Director - Service Excellence role will involve:

  • Developing and implementing strategies to improve claim processing efficiency and customer satisfaction
  • Leading a team of claims handlers and providing guidance and support as needed
  • Ensuring compliance with relevant regulations and industry standards
  • Collaborating with other departments to ensure seamless communication and workflow
Requirements

To be successful in this role, you will need:

  • A minimum of 10 years' experience in claims management, preferably in a senior role
  • Proven leadership skills, with experience in managing a team
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • A strong focus on delivering results and improving customer satisfaction
What We Offer

We offer a competitive salary, bonuses, and a comprehensive benefits package. You will also have opportunities for professional development and growth within the company.

Estimated Salary: £80,000 - £100,000 per annum


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