Middle Office Account Onboarding Manager
3 weeks ago
Job Summary
The Bank of New York Mellon Corporation is seeking a highly skilled and experienced professional to join our Middle Office Account Onboarding team as a Vice President. This role will be responsible for leading complex conversion activities related to middle office, custody, and fund accounting processing activities.
Key Responsibilities
- Responsible for JSIT, JUAT, and UAT testing for Middle Office Operations while also handling client engagement for each phase.
- Responsible for overall success of client testing and conversions, ensuring client satisfaction through the monitoring of project quality and efficiency as well as the direct client experience.
- Leads large complex conversion activities related to a mix of complex institutional client relationships requiring the in-depth understanding of middle office, custody, and fund accounting processing activities.
- Completes an accurate conversion of data on Middle Office systems to provide daily, weekly, or monthly valuation clients.
- Reviews control reports to effectively mitigate risks and resolve problems that arise during the conversion process.
- Leads project management activities for testing and conversion such as reporting, planning, issue/risk tracking, scheduling, effort estimation, and day-to-day tracking, and other project documentation preparation.
- Identifies significant gaps or quality issues in transition processes and makes recommendations for improvement.
- Acts as SME to support Product in defining service offering.
- Exercises own judgement and collaborates with multiple internal and external stakeholders to resolve testing and conversion issues and reviews/approves work of junior team members.
- Regularly interacts with clients in answering questions and resolving multifaceted inquiries for the implementation phases of JSIT and JUAT.
- Creates internal and external metrics for Middle Office JSIT, JUAT, and UAT phases.
Requirements
- Bachelor's degree in finance or the equivalent combination of education and asset servicing experience is required.
- Experience in asset servicing, middle office, derivatives, corporate actions, and accounting essential for this role.
About Us
The Bank of New York Mellon Corporation is a leading global financial services company that provides a range of services including asset management, custody, and fund accounting. We are committed to delivering exceptional client service and creating a culture of excellence and inclusion.
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