Hospitality Manager
3 weeks ago
**Lounge Assistant Manager Role**
As a skilled Assistant Manager at Loungers, you'll support the General Manager in maintaining exceptional team performance and delivering outstanding customer experiences. Your responsibilities will include managing shifts, team engagement, customer feedback, and driving sales and retention. With a focus on detail and a passion for hospitality, you'll be a key player in ensuring our Lounge consistently meets high standards.
**What We Offer**
- Overtime pay for every hour worked over contracted hours
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest
- Competitions and incentives
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
**What We're Looking For**
- You are probably an existing Assistant Manager, Deputy Manager or Supervisor with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- A natural talent and passion for hospitality and an amazing people manager with a flair for talent spotting.
- Extremely driven and relentless at overcoming challenges or obstacles.
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
- Good communication skills with the ability to build rapport and trust.
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales.
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok
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