Administrative Support Specialist

7 hours ago


Woodford Green, Greater London, United Kingdom Get Staffed Online Recruitment Full time

About this Role

We are seeking an Administrative Support Specialist to join our eye care services team in Woodford Green. As a key member of the administrative team, you will provide exceptional support to our staff and patients.

Key Responsibilities:

  • Answer patient enquiries and respond to phone calls in a professional and courteous manner.
  • Schedule and manage patient appointments efficiently.
  • Update and maintain accurate patient records using clinic systems.
  • Prepare and organise patient files for consultations.
  • Assist with ordering and managing medical and office supplies.
  • Process payments and issue invoices for clinic services.
  • Greet patients and visitors, ensuring a positive experience.
  • Support administrative tasks such as filing, scanning, and photocopying.
  • Liaise with optometrists and other team members to ensure seamless communication.
  • Maintain data protection and clinic policies compliance.

The Training You Will Receive

  • A Level 3 Business Administration qualification to enhance your skills and knowledge.
  • Functional skills in English and Mathematics, if required.

Career Prospects

Upon completing the Business Administrator Apprenticeship, you may advance to Senior Administrator roles or explore opportunities in Office Management within the eye clinic. With experience, you could specialise in healthcare administration, operations management, or pursue further qualifications for leadership roles.

Requirements

To be successful in this role, you will need:

  • Excellent communication and IT skills.
  • Attention to detail and organisational skills.
  • Customer care and administrative skills.

Additional Information

This apprenticeship is ideal for individuals passionate about organisation, customer service, and administrative work. You will have the opportunity to develop new skills, gain hands-on experience, and contribute to the success of our eye care services team.



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