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Clinical Specialist
2 months ago
About the Role:
Boston Scientific is seeking a highly skilled Field Clinical Specialist to join our team. As a Field Clinical Specialist, you will provide clinical, technical, and educational support to assigned accounts at a Territory, Regional, National, or EMEA level.
Key Responsibilities:
- Provide field/remote clinical support in the areas of case coverage, basic troubleshooting, programming, and patient follow-up for company products.
- Work is driven by customer demand and pre-planned support requirements.
- Attend cases face-to-face/ remotely with customers and advise physicians on clinical attributes/techniques associated with our products.
- Ensure timely collection and reporting of all required medical documentation pertaining to our procedural device operation.
- Support the team to achieve projected sales goals and increase sales revenues.
- Develop a deep understanding of hospital workflows and business relationships with hospital personnel to identify key decision makers and facilitate future sales.
- Respond to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
- Record customer information and activities in the company's CRM system.
- Provide education support on product usage and customer training.
Requirements:
- Clinical expertise and experience.
- A passion for innovation and a willingness to learn and develop.
- A hunger to succeed and excel.
- A growth mentality.
- Patient empathy and focus.
What We Offer:
- An attractive benefits package.
- Inspirational colleagues and culture.
- A fast-growing and innovative environment.
- A team-oriented company culture.
- International opportunities.
- Excellent training and development programs.
About Boston Scientific:
Boston Scientific is a global leader in medical science, committed to solving the challenges that matter most. We are united by a deep caring for human life and are dedicated to advancing science for life. Our mission is to transform lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
