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Digital Product Manager

2 months ago


Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time
About this role

We are seeking a highly skilled Digital Product Manager to join our team at Capital One (Europe) plc. As a Digital Product Manager, you will play a key role in driving the delivery of value, fostering collaboration, and taking responsibility for where and how we invest.

This is a 12-month fixed-term position based in our Nottingham offices. We have a hybrid working model, which gives you flexibility to work from our offices and from home. You will be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays, and Thursdays.

Key responsibilities
  • Lead the discovery, definition, and delivery of new digital products and features that deliver our key business outcomes, working with our cross-functional delivery teams, bringing together design, business, and technology expertise.
  • Work closely with engineering teams, designers, and others to deliver products and features that are delightful and vital to the lives of credit card consumers.
  • Learn about how consumer credit works so you can help us to disrupt it from the inside out.
  • Leverage technology to deliver innovative and resilient solutions that enable both near and long-term value.
  • Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products.
  • Define and explore the product roadmap for the business outcome you will contribute to.
  • Maintain a rigorously human-centered approach, obsessing about internal and external customer needs to reimagine customer interactions.
Requirements
  • You have experience and shown success identifying business opportunities and translating them into digital consumer products and services.
  • You bring a commercial approach, appreciating and using the impact digital experiences have on customer outcomes and business results.
  • You are willing and excited to get into the guts of a completely data-driven, highly regulated business, which comes with a lot of existing complexity.
  • You work well with diverse teams, partnering across the organisation to navigate an ambiguous and quickly changing environment.
  • You have deep technical expertise and are able to leverage it to creatively solve business problems.
  • You can credibly collaborate with and challenge business, design, and technology stakeholders, in order to make the right trade-off decisions and mitigate product risks.
What we offer
  • Bring us all this - and you will be well rewarded with a role contributing to the roadmap of an organisation committed to transformation.
  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).
  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement, and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme, and enhanced parental leave.
  • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.
Our approach to diversity and inclusion

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall, and upReach to find people from every walk of life and help them thrive with us.

We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention, and engagement for associates from minority ethnic groups and allies.
  • OutFront – to provide LGBTQ+ support for all associates.
  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all.
  • Women in Tech – promoting an inclusive environment in tech.
  • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry.