Service Transition Manager

3 days ago


West Malling, Kent, United Kingdom Commercial Services Group Full time
Service Transition Manager

Cantium Business Solutions, part of the Commercial Services Group, is seeking a Service Transition Manager to oversee the operational execution of change, configuration, and release management processes across the integrated supply chain.

Key Responsibilities:
  • Develop and implement Knowledge Management across ICT teams to improve efficiency and drive down costs.
  • Define policies for service transition and disciplines, and establish effective controls and principles.
  • Identify and implement improvements to service transition processes to ensure cost effectiveness and improvements to current processes.
  • Develop and manage Change and Release processes to deliver results and collaborate on resource planning/deployment to optimize shared resources.
  • Responsible for the control of Changes and Releases to the live environment and that the integrity and stability of live services is protected.
Requirements:
  • ITIL foundation certificate.
  • Demonstrable knowledge of IT Service Design and implementation methodology.
  • Extensive experience of change and release management.
  • Strong desire to learn new software/hardware in depth in a timely manner.
What We Offer:
  • Minimum of 33 days holiday (inc. bank holidays).
  • Generous contributory pension scheme.
  • People-focused culture with great communication and development opportunities.
  • A wide range of workplace wellbeing services.
  • Electric Car Scheme.
  • Employee shopping discount scheme.


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