Service Delivery and Customer Relations Manager

3 weeks ago


Leicester, Leicester, United Kingdom IOSH Services Limited Full time

Role Overview

This is an exciting opportunity to join IOSH Services Limited as a Customer Service Team Lead. You will lead a dedicated team, ensuring exceptional service for customers, membership applicants, licensed training providers, prospective providers, and delegates.

Key Requirements

  • Experience in managing fast-paced contact centres.
  • Strong background in customer service and team leadership.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.

Why Choose Us?

At IOSH Services Limited, we offer a comprehensive benefits package, including hybrid working, 25 days annual leave (plus bank holidays), private medical insurance, salary sacrifice pension scheme, individual performance related pay scheme, and Employee Assistance Programme.

Estimated Salary

The estimated salary for this role is between £28,000 - £35,000 per annum based on location and experience.



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