Call Management and Routing Professional

1 day ago


London, Greater London, United Kingdom Meridian Business Support Full time

We are seeking a highly skilled Call Management and Routing Professional to join our team at Meridian Business Support. In this role, you will be responsible for managing and routing calls efficiently, while providing excellent customer service to our clients.

Key Responsibilities:

  • Answer and route incoming calls promptly and professionally
  • Provide accurate information to callers or redirect them to appropriate departments
  • Monitor and manage call logs and any relevant records
  • Ensure excellent communication and coordination with other team members as needed

The ideal candidate will have strong communication and interpersonal skills, previous experience in a switchboard, reception, or similar role, and availability to work night shifts (10 PM to 8 AM) across any night of the week.

Estimated Salary: £30,000 - £40,000 per annum.



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