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Hotel Reservations and Sales Professional
2 months ago
Aimbridge Hospitality EMEA is seeking a Reservations and Sales Executive to join the Central Reservations Team on a Full-Time Basis.
About Us
Aimbridge Hospitality EMEA is a leading hospitality company, overseeing a portfolio of over 1,600 hotels and resorts worldwide. We partner with prominent brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.
What We Offer
As a member of the Aimbridge team, you will have access to a comprehensive suite of benefits, including:
- Hotel discounts across our portfolio – staff rates and up to 50% discount on food & beverage and spa
- Wagestream – stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance program
- Staff meals on duty
- Starting salary above national minimum wage
- Uncapped incentives to reward your contributions
About the Role
As a Hotel Reservations & Sales Executive, your primary responsibilities will include:
- Converting bookings and generating leads to drive revenue growth within the business and support the delivery of the commercial strategy
- Ensuring all details on contracts & pro-formas are completed
- Successfully converting reservation enquiries from individuals and groups into materialized bookings
- Managing multiple properties and prioritizing workload
- Liaising with the on-property team to ensure guest requirements are met
- Identifying new leads and contacts, working with the Sales teams to drive engagement for lead generation
- Responding to sales opportunities to drive revenue growth
- Performing general office duties and administrative tasks as needed
- Preparing weekly and monthly reports as required
Requirements
To be successful in this role, you will have previous experience working in a Sales/Reservations team, preferably in the hospitality industry. An excellent telephone manner and strong IT skills are essential to ensure success in this role. You will be committed to delivering an exceptional customer experience and be able to respond and thrive in a fast-paced environment.
