Customer Service Representative

2 months ago


Great Cornard, United Kingdom East of England Co-op Full time

Vacancy Overview

We are seeking a Customer Service Assistant to join our team at the East of England Co-op. As a Customer Service Assistant, you will play a vital role in delivering high standards of customer service, availability, and presentation in our food stores.

Key Responsibilities

  • Support the store team to deliver excellent customer service and ensure a positive shopping experience for our customers.
  • Work collaboratively with colleagues to maintain a clean and well-presented store environment.
  • Contribute to the achievement of sales and customer service targets.
  • Develop and maintain a good understanding of our products and services to provide accurate information to customers.
  • Engage with customers to understand their needs and preferences, and provide solutions to meet their requirements.

Requirements

  • Friendly and approachable demeanor.
  • Effective communication and interpersonal skills.
  • Ability to work as part of a team and contribute to a positive store environment.
  • Basic level of numeracy, literacy, and IT skills.
  • Reliable and punctual with a flexible approach to working hours.

About Us

The East of England Co-op is a member-owned business that operates a range of food stores across the region. We are committed to providing excellent customer service and supporting our local communities.



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