Care Operations Coordinator

1 month ago


ME Gillingham Medway, United Kingdom CV-Library Full time
Care Scheduler Opportunity

Are you a detail-oriented and organized individual looking for a new challenge in care coordination?

We are seeking an experienced Care Scheduler to join our team at Thendon Resourcing Limited. As a key member of our team, you will be responsible for producing the rota for care workers using an efficient roster system and ensuring that customer requirements are met in accordance with guidelines.

The successful candidate will have prior experience as a Care Coordinator / Care Scheduler within a Domiciliary Care or Extra Care service and be a car driver with own vehicle. You will be responsible for conducting supervision and on-site supervision sessions with frontline employees, interviewing potential care worker applicants, providing support with medication checks, transcribing, and MAR Chart Auditing, resolving any customer issues or complaints promptly and professionally, supporting the growth of the business, and participating in the branch on-call rota.

The salary for this position is approximately £26,375 per annum, which includes 25 days leave plus bank holidays and career development opportunities.

Job Description:

As a Care Scheduler, you will play a crucial role in ensuring the smooth operation of our domiciliary care service. Your responsibilities will include producing the rota for care workers using an efficient roster system, facilitating care assessments and reviews, conducting supervision and on-site supervision sessions with frontline employees, interviewing potential care worker applicants, providing support with medication checks, transcribing, and MAR Chart Auditing, resolving any customer issues or complaints promptly and professionally, supporting the growth of the business, and participating in the branch on-call rota.

Requirements:

* Prior experience as a Care Coordinator / Care Scheduler within a Domiciliary Care or Extra Care service

* Car Driver with own vehicle

* Excellent customer services skills and telephone manner

Benefits:

* Competitive salary: £25,000 - £28,000 per annum (depending on experience)

* Generous holiday entitlement: 25 days leave plus bank holidays

* Career development opportunities

We are committed to delivering high-quality care to our customers and believe that our employees are the key to achieving this goal. If you share our commitment to excellence and have the necessary skills and experience, we would love to hear from you

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