Healthcare Administrative Assistant

22 hours ago


Leicester, Leicester, United Kingdom NHS Full time

Role Overview:

We are looking for a highly organized and detail-oriented Clinical Support Worker to join our Urology Department team at University Hospitals of Leicester NHS Trust.

As a Clinical Support Worker, you will be responsible for ensuring the smooth operation of administrative tasks, including managing patient records, coordinating appointments, and maintaining accurate waiting lists.

Main Responsibilities:

  • Working closely with nursing, secretarial, and medical staff to ensure seamless communication and coordination.
  • Implementing and monitoring the waiting list, ensuring suspensions, cancellations, and DNAs are recorded and dealt with according to the UHL Patient Access Policy.
  • Booking long-term flexible cystoscopy lists and ensuring all new patients are placed on a waiting list with appropriate partial booking letters sent prior to their impending appointment.
  • Maintaining accurate HRG coding details on HISS.

Requirements:

  • GCSE English & Maths or equivalent.
  • Experience of dealing with complaints is desirable.

Salary Range: £18,005 - £20,702 per annum, dependent on experience.

Location: Leicester General Hospital, Leicester, LE5 4PW



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