IT Service Transition Specialist
4 weeks ago
Permanent Futures is seeking a skilled Service Introduction Officer to manage the seamless integration of new IT services into live environments.
This role offers a unique blend of challenge and development for those passionate about IT project management.
The successful candidate will work closely with project managers, technical teams, and third-party suppliers to ensure all new services meet operational and technical standards before going live.
Key Responsibilities:
- Manage and coordinate the introduction of new IT services, ensuring they are fully tested and compliant.
- Collaborate with internal teams and external suppliers to develop and implement effective service design processes.
- Lead service introduction forums to ensure all stakeholders are informed and operational requirements are met.
- Evaluate service performance post-launch and contribute to continuous improvement initiatives.
Requirements:
- Experience in IT service management or a similar role, particularly managing transition from project to live operations.
- Strong organisational skills and ability to manage multiple projects simultaneously.
- Experience working with third-party vendors and managing service delivery against contractual agreements.
- Familiarity with ITIL principles or similar service management frameworks is desirable.
This is a great opportunity for someone eager to contribute to innovative IT services and develop within a supportive organisation.
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